Terms & Conditions
I. Subject Matter, Amendments
§ 1 Subject of the Terms and Conditions
(1) Voltimum UK & Ireland Ltd (hereinafter referred to as the "service provider") operates an information platform at www.voltimum.co.uk (hereinafter called "Voltimum").
The Voltimum information platform is aimed exclusively at professionals from the electrical industry in the UK; these are in particular entrepreneurs, their employees and trainees. Consumers are not allowed to register on Voltimum.
The participants can create individual personal profiles, retrieve content freely available on Voltimum and use the other free and current services available at Voltimum within the scope of the respective availability. Further information about the services can be found in the Service Description, § 8.
Participants from outside the UK will not be able to claim any benefits, incentives, or prizes offered on Voltimum at any time.
(2) These Terms and Conditions shall govern the provision of the Services by the service provider and the use of such Services by you as a properly registered Participant.
(3) Detailed information about the service provider can be found in our imprint.
§ 2 Modifications to these Terms and Conditions
(1) The service provider reserves the right, especially during the introduction of new services, to change these Terms and Conditions at any time with effectiveness even within the existing contractual relationships. The service provider shall inform you of any such modifications at least 30 calendar days before their scheduled date of coming into effect. If you do not object to a modification within 30 days of receipt of notice and continue to use the services even after the expiry of this deadline, the modifications shall be regarded as effective and agreed upon from the deadline onward. Should you object to a modification, the Contract shall remain valid with the prior conditions. The service provider shall inform you of your right to object and the subsequent consequences within the notice about the modification(s).
(2) In the event of changes in value added tax, the service provider is entitled to make an adjustment to the premium access fee corresponding to this change, without the existence of the aforementioned right of objection.
II. Participant Registration, Handling of Access Data, Termination of Participation
§ 3 Registration Authorisation
(1) In order to use all the services available on Voltimum, you must register as a participant. You are not automatically entitled to participation. The service provider is entitled to refuse applications without giving reasons.
(2) You are only allowed to register if you a specialist from the electrical industry, i.e., an entrepreneur, an employee, or a trainee with appropriate expertise. Consumers are not allowed access to our information platform. In the case of a legal entity, the registration must be carried out by a natural person who has unlimited legal capacity and is authorised to represent.
§ 4 Your Registration at Voltimum
(1) The service provider gives you the choice between basic access and premium access. Basic access registration is free of charge. Premium access offers you a significantly extended range of services for a monthly fee. The user fee currently payable for premium access will be displayed during the registration process. More information about the respective service offer can be found under § 8. You can switch from basic access to premium access at any time.
Please note: Since you are applying for access for a purpose that can only be attributed to your commercial or professional activity, you have no legal right of withdrawal .
(2) During the registration process, you will be asked to provide an email address, and password; this is mandatory information. Basic access allows you to voluntarily add additional user data during the sign-up process or at a later date. When registering for paid premium access, additional mandatory information is required; in particular, the name, address, and country of the applicant. Contact details and other information requested by the service provider during the registration process must be entered correctly and in their entirety. For the registration of a legal entity, the duly authorised representing individual must also be specified.
(3) Once all information requested has been supplied, the service provider will check for completeness and plausibility. If the information is correct from the perspective of the service provider and if the service provider sees no other concerns with the information, the service provider will grant you access and notify you thereof via email. This email shall be considered acceptance of your request for participation. Upon receipt of the email, you will be authorised to use the portal under these Terms and Conditions. For this purpose, you must first verify your activation by clicking on the link found in the email.
§ 5 Responsibility for the Access Data
(1) With the username or the email address and the password, you can log in to Voltimum at any time after the activation of your access and your confirmation in accordance with § 4 (3). It is your responsibility to ensure that the username does not infringe on third-party rights, especially name or trademark rights, and that it does not violate public morals.
(2) You are obliged to keep the access data, including the password, secret and not to make them accessible to unauthorised third parties.
(3) It is your further responsibility to ensure that your access to Voltimum and the use of the services available to Voltimum are performed solely by you or by the persons authorised by you. If you are concerned that unauthorised third parties have gained or will gain knowledge of your access data, please inform the service provider immediately. You are liable in accordance with the law for any use and/or other activity that is performed with/via your access data.
§ 6 Updating Participant Information
It is your responsibility to keep your information (including your contact details) up-to-date. If your data should change at any time throughout the period of your participation, then you must correct the data immediately on Voltimum in your personal settings (under: My profile). If this doesn't work, please inform us of your updated data immediately by email at [email protected]
Updated 8/2017
§ 7 Termination of Participation
(1) You can terminate Voltimum's basic access at any time by unsubscribing from the portal; to do so, send a short email to [email protected]
(2) For Premium Access, a minimum contract period of twelve (12) months applies, starting with the receipt of the email in accordance with § 4 (3). From the expiry of the minimum contract period, the contract is automatically renewed by extension periods of twelve (12) months each, unless a party does not terminate the contract in compliance with a notice period from four (4) weeks before expiry of the minimum contract period or the respective extension period.
(3) This contractual relationship ends on the effective date of the termination of premium access, and thereafter you may no longer access it; you will still be able to use our free basic access. When the termination of the basic access becomes effective, the entire contractual relationship ends and you may no longer use your access to our free services. The service provider reserves the right to block the username and password when the termination takes effect.
(4) The service provider is entitled to irretrievably delete all data connected to your participation after a period of 30 calendar days from the effective date of termination and after the expiration of any legally mandated record-keeping deadlines.
III. Services and Content at Voltimum
§ 8 Services Offered and Availability of Services
(1) The service provider will provide you with different information and other services for temporary use at Voltimum, depending on the access you choose (Basic Access or Premium Access). Such services may include, for example, the provision of specialist articles, instructional videos, practical tips, and other content (hereinafter collectively called "content", see also § 10 (1)), the possibility to create individual profiles and to establish contact with other participants by submitting personal questions and comments. The content and scope of the services are determined by the respective contractual agreements, otherwise according to the functionalities currently available on the portal. Both free and paid services are available on the portal. Paid services are each marked as such. Regulations on their use can be found in § 12.
(2) The services available at Voltimum may also include third-party services or offers to which the service provider merely provides access. For the use of such services or offers - which are respectively identified as services or offers of third parties - only the terms of contract of these providers apply, for which you are referred to the respective provider. A contract with this provider, for example, about the purchase of a service or a product, arises exclusively between you and the (third) provider and never with the service provider.
(3) The service provider guarantees an availability of 99% on a monthly average within his area of responsibility for the paid Premium access as well as for all paid services (including those that are accessible within the basic access). The service provider is committed to providing its services as seamlessly as possible. However, temporary restrictions or interruptions may occur due to technical disruptions (such as loss of power, hardware and software errors, or technical problems with the data lines).
§ 9 Service Changes
The service provider is entitled to change the unpaid services provided on the portal, to make new, unpaid services available, and to cease the provision of unpaid services at any time. In doing so, the service provider shall duly take your legitimate interests into account.
§ 10 Content Protection, Responsibility for Third-Party Content
(1) The data, contributions, picture and sound documents, information, and other contents (hereinafter referred to collectively as "content") available on Voltimum are overwhelmingly protected by copyright or by other protective rights and are in each case the property of the service provider, the other participants, or other third parties who have made the respective content available. As such, the compilation of content may be protected as a database within the meaning of §§ 4, para. 2, 87a para. 1 UrhG, German Copyright Law). You may only use this content in accordance with these Terms and Conditions and within the framework specified on the portal.
(2) The content available on Voltimum comes partly from the service provider and partly from other participants or other third parties. Content from participants and other third parties is collectively referred to as "third-party content." The service provider does not check third-party content for completeness, accuracy, or legality and assumes no responsibility or liability for the completeness, accuracy, legality, or timeliness of third-party content. This also holds true with regard to the quality of third-party content and its appropriateness for a particular purpose and with regard to any third-party content on linked, external websites. The contents on Voltimum are usually third-party content and as such either marked or immediately recognizable; the rest of the content comes from the service provider.
IV. Use of Voltimum Services by You
§ 11 Scope of Permitted Use, Monitoring Usage Activity
Your authorization for use is limited to access to the portal and the services available under these Terms and Conditions.
You are responsible for meeting the necessary technical prerequisites for contractual use of the services. The service provider is not required to offer advice on this subject.
The service provider may monitor your usage activity to the extent permitted by law. This may include logging IP connection data and conversation histories if there is a concrete suspicion of a violation of these Terms and Conditions or illegal activity.
§ 12 Use of Paid Services
The service provider offers both free and paid services. Retrieving certain content may be subject to charges, as specified in the respective offer. Premium access services are covered by a monthly usage fee. Before using a chargeable service, you will receive an online notification of costs, payment terms, and relevant details.
Note: By clicking the corresponding button ("order for a fee"), you agree to use the respective service and enter into a binding contract. If you do not wish to proceed, you can return to free services or use the "back" button on your browser.
Note: Once you activate a paid service, it cannot be reversed, and a return of retrieved content is not guaranteed. As a result, you are not entitled to a right of withdrawal regarding paid services.
All stated fees are net prices and include the applicable statutory VAT.
Payment may be made by invoice or direct debit (SEPA), unless otherwise specified. Payment details are provided during the order process.
§ 13 Creating User Profiles
If available, you can customize your user profile within these Terms and Conditions. Restrictions in § 16 apply.
The service provider does not verify profile identities or the information contained in profiles. It does not guarantee that a profile corresponds to the person claimed.
§ 14 Posting Your Own Content
If Voltimum allows, you may adjust and share content, subject to these Terms and Conditions.
By posting content, you grant the service provider a free and transferable right to:
Store the content on the provider's servers and make it publicly accessible.
Edit and copy content as needed for publication.
Grant third parties paid rights to use your content under § 15.
If you remove content, the granted usage rights expire, but backup copies may be retained.
You are fully responsible for the content you submit. The service provider does not verify its accuracy, legality, or suitability. You warrant that you own the rights or have permission to use and share the content.
The service provider may remove content if it violates § 16.
§ 15 Right to Use Voltimum Content
Unless expressly permitted, you may only access and display Voltimum content for personal use. You may not edit, modify, translate, present, perform, publish, exhibit, reproduce, or distribute it.
You may download or print content only if explicitly permitted by a download or print function.
You have a non-exclusive right to use downloaded content for personal, non-commercial purposes. Additional conditions may apply to paid content.
§ 16 Prohibited Activities
Voltimum services are intended for commercial use.
You are prohibited from engaging in activities that violate laws, infringe on third-party rights, or harm youth protection principles. Specifically, you may not:
Share illegal, offensive, defamatory, or fraudulent content.
Use copyrighted content without authorization.
Additional prohibited activities include:
Spreading viruses, spam, or chain letters.
Posting offensive or discriminatory content.
Harassing other participants.
Requesting personal data from other users for commercial or illegal purposes.
You may not take actions that disrupt Voltimum's operations or overload its systems.
If you become aware of unauthorized activities, report them to [email protected].
If unlawful activity is suspected, the service provider may investigate and take legal action.
§ 17 Suspension of Access
The service provider may suspend your access if there are indications of a breach of Terms and Conditions or applicable law.
Suspended users will be notified via email.
Temporary suspensions will be lifted after the suspension period. Permanent suspensions cannot be reversed.
V. Processing Your Personal Data
§ 18 Data Protection
The service provider handles personal data responsibly, collecting and processing it only as necessary for contractual services and in compliance with data protection laws.
Personal data is only used with your express consent, which can be revoked at any time.
Detailed information on data protection is available in the Data Protection section.
VI. Limitation of Liability
§ 19 Liability for Unpaid Services
The service provider is only liable for damages resulting from intentional or gross negligence in connection with free services.
§ 20 Liability for Paid Services
The service provider is fully liable for damages caused intentionally or through gross negligence.
It is not liable for minor negligent breaches of non-essential contractual obligations.
These limitations do not apply in cases of bodily injury, malice, or product liability claims.
VII. Miscellaneous Provisions
§ 21 Written Form Requirement
Statements regarding participation must be in writing or via email at [email protected].
The postal address is: Voltimum UK & Ireland Ltd, Rotherwick House, 3 Thomas More St, London E1W 1YZ.
§ 22 Severability Clause
If any provision is invalid, the remaining provisions remain unaffected. The parties will replace the invalid provision with a valid one that fulfills the same intent.
§ 23 Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany, excluding the UN Sales Convention (CISG).
§ 24 Jurisdiction
The exclusive venue for disputes is the registered office of the service provider, where permissible.